Política de reembolso

APPOINTMENT CANCELLATION AND REFUND POLICY

Last updated: September 2, 2026

Appointments at Nasdely Architect of Style are reserved exclusively for each client. By booking an appointment, you agree to the following terms.

CANCELLATIONS AND RESCHEDULING

Cancellations or rescheduling requests must be submitted at least 24 hours before the scheduled appointment. Appointments are booked and managed through Booksy, and requests should be made through the Booksy platform whenever possible.

DEPOSITS AND BOOKING FEES

Deposits and booking fees are non-refundable. When at least 24 hours’ notice is provided, a deposit may be transferred one time to a rescheduled appointment, subject to availability and the terms presented at the time of booking.

Cancellations made with less than 24 hours’ notice will result in the loss of the deposit or booking fee.

LATE ARRIVALS

A 15-minute grace period is allowed. Clients arriving more than 15 minutes late may receive an adjusted service, be asked to reschedule, or have the appointment canceled if there is not enough time to complete the service properly. A canceled appointment caused by late arrival may be treated as a late cancellation.

NO-SHOWS

Clients who do not attend their appointment without notice will lose any deposit or booking fee paid. Full prepayment may be required before future appointments can be accepted.

COMPLETED SERVICES

Payments for completed services are non-refundable. If you have a concern about a service, please contact us promptly through Booksy so the situation can be reviewed individually.

CANCELLATIONS BY NASDELY ARCHITECT OF STYLE

If we must cancel an appointment, the client may transfer the deposit to a new appointment or receive a refund of the amount paid for the canceled appointment.

Additional terms displayed through Booksy at the time of booking also apply.